Returns & Exchanges
At PowerBuild, we are committed to your peak performance, which is why we offer a 30-day window to return or exchange any gear that doesn't meet your training standards. Items must be in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Log into your PowerBuild account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the unused items back into their original packaging, ensuring all tags and protective seals remain intact for quality inspection.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team verifies the equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing